IT Infrastructure Lead

What you'll be doing

The Infrastructure Lead is responsible for developing and maintaining the core IT infrastructure across Rayner globally.

Working closely with the IT Team and a range of third-party providers, the position plays a crucial role in providing technical support and assistance to our internal users, supporting, and administering technology platforms and helping to continuously improve our IT capabilities and processes.

*              Guiding the further development of core infrastructure (cloud, servers, networks, security controls) across Rayner

*              Provide input to project teams on infrastructure considerations arising from new projects. Act as the technical lead for new projects when required.

*              Provide on-going post-implementation support for newly delivered technologies; driving testing, planning, execution, and optimisation support

*              Cyber security and information assurance: support and assist with queries and investigations and inform on hardened configuration of IT infrastructure.

*              Collaborating with end-users to understand business needs to identify best solutions.

*              Log Incidents for faults captured, liaising with third party providers as required.

*              Managing and maintaining Infrastructure security updates and patching.

*              Ensure system configuration, performance, and availability.

*              Performing day-to-day operations, maintenance, support, and troubleshooting activities through prioritisation of requests

*              Performing knowledge transfer to the internal IT support team to enable them to provide first line support of Infrastructure service requests.

*             Contribute to the continuous development of the IT function at Rayner.

What Experience Do You Need 

*        Experience in a technical infrastructure maintenance and delivery role.

*        Rigorous approach to project delivery including change management, risk management and reporting on project progress.

What Technical Experience Do You Need:

*        Windows server stack – AD / Group Policy / DNS DHCP

*        Enterprise firewalls, switches, and Wi-Fi

*        Virtualisation technologies

*        MS Cloud Infrastructure- InTune / Autopilot / Azure / Entra / 365 Exchange

*        MS Defender / Sentinel security controls and configuration

*        WSUS patch management

*        Virtualisation technologies

*        Backup technologies

*       A minimum of five years in a technical IT role

*       Highly proficient in network and infrastructure technologies

*       Sound understanding of the function of an IT Department and IT frameworks (e.g. ITIL)

What We Can Offer You 

• Private healthcare
• Wellbeing reimbursement scheme up to £300.00 a year
• Monthly yoga sessions and quarterly massages
• Annual programme of fun events
• On site restaurant
• Enhanced maternity & paternity leave