Analyst, Commercial Operations

Location Seattle
Discipline: Sales
Job type: Permanent Full Time
Salary: $75,000-$90.000
Job ref: 003025
Published: about 1 year ago

Rayner is a leading developer and manufacturer of ophthalmic implants and pharmaceuticals with global headquarters in Worthing, UK. We specialize in the design and manufacture of intraocular lenses (IOLs) and related products, such as OVDs and pharmaceuticals used in cataract and refractive surgery. Since the manufacture of the world’s first IOL by Rayner in 1949, we have continuously pioneered IOL design with a goal of improving vision and restoring sight worldwide. The first ever FDA- approved IOL was a Rayner lens. Today, over 26 million IOLs are implanted around the world every year, and it is globally the most performed elective surgical procedure. Our mission is simple: to deliver excellent visual outcomes for patients and surgeons.

In June 2021 Rayner was acquired by CVC, an international Private Equity business with substantial funds under management. CVC has already shown itself to be an excellent partner to Rayner and has demonstrated its commitment to grow the business internationally. With CVC as our partner, we have the resources to make further investments in ophthalmology.

Since Rayner was founded in 1910, we have established a reputation for innovation and product excellence. Rayner has over 400 employees in the UK, Germany, Austria, Switzerland, Spain, Portugal, Italy, US, Canada, Malaysia and India. Today, we have offices in New York and Memphis. Rayner Surgical Inc and Omeros Corporation have announced the signing of an agreement to transfer Omeros’s ophthalmology assets, including OMIDRIA and the teams to support the product to Rayner. Rayner will open an office in Seattle and the OMIDRIA team will be a big part of our growth.


As an Analyst, Commercial Operations, you will lead and execute the management of sales & commercial operations including price management and contracting. You will have the opportunity to create processes that influence business direction and improvement.


You will also perform complex analysis of business initiatives that drive efficiency and performance.

This includes the planning, designing and the implementation of pilot programs that require strong analytical abilities. You will reside within Commercial Division, specifically reporting through the Sales Excellence division.


Ambition: We play to win.

Focus: We put patients first. 

Integrity: We keep our promises.

Openness: We are passionate about new ideas.

Respect: We support each other.


Purpose of the role/ Key Activities:

  • Develop and execute processes related to contracting and pricing
  • Process requests, collaborate closely with 3PL / distributors, monitor/report & track activity, offer customer service to field sales team, and solve problems related to policies
  • Responsible for assisting in quarterly gross-to-net analysis, monthly reconciliations,  and partnering closely with Finance on month close tasks
  • Aid with Incentive Compensation reporting and calculations
  • Collaborate with cross-functional stakeholders (Finance, Sales, Reimbursement, Customer Service) 
  • Analyze and model complex 3rd party data sets to identify actionable insights and communicate those insights amongst the team
  • Ensure that appropriate analytical techniques and data sources are fully leveraged for incoming analytics requests
  • Evaluate, recommend and communicate appropriate knowledge to enable other team members to answer business questions
  • Respond to ad hoc requests for key commercial and business insights
  • Support Infrastructure and process improvements
  • Can identify trade-offs in previous work plans with Senior Leadership to accommodate new projects

 Experience & Education:

  • Bachelor’s degree in business, economics, statistics, mathematics, or another analytical field
  • 4+ years of experience in quantitative analytical or forecasting experience
  • Strong analytical, planning and organizational skills are a must
  • Has a deep understanding of the types of analyses and insights that can be drawn from using data and has the ability to act as an advisor and speak effectively to senior leaders about the meaning of analyses done
  • Complete understanding of data quality, validation and compliance processes ensuring accuracy in metrics and communicating discrepancies clearly, prior to being presented to stakeholders
  • Knowledge of coding techniques SQL and VBA, and advanced Excel skills; comfort with reporting production and automation techniques
  • Experience with reporting tools such as Salesforce, Tableau, BI,  or similar

 Behavioral Competencies:

  • Ability to build and maintain positive relationships with management, peers and subordinates
  • An extraordinary work ethic and drive for success, including the desire to take personal responsibility, is a requirement (To survive in any newly forming company, you will not be able to rely on the infrastructure and organizational expertise that exists in more established companies, rather, you will need to study/learn/know more about every aspect of the business and correctly make more judgements by your own initiative compared to your peers at big pharma/big biotech.)
  • Excellent business writing and oral communication skills required
  • Ability to utilize strong analytical and problem-solving skills


  • The employee may travel up to 5%