Inside Sales Representative

Please note, this role is 100% on-site in our Memphis, Tennessee Office

Purpose of the Role:

Achievement of annually defined sales targets (in particular OMIDRIA) through tele-sales activities including video-conferencing, expansion of the US market share and growth in the business areas of buy and bill products as well as the support of customers in the respective region. Selection and Qualification of new, suitable  customers and smooth transition to deal closing by respective Specialty Sales Representative closing by Premium Consultant. Competent, committed, structured and goal-oriented cooperation with, Regional Sales Manager and Specialty Reps in the planning and implementation of marketing and sales strategies. Representative and expert of Rayner and its product portfolio at operating eye surgeons and clinics as well as clinics with affiliated departments.

Your key responsibilities will be:

Achievement and expansion of Rayner’s sales targets in our US Pharmaceutical business line within the assigned region, including:

• Ability to expand new business through inside sales.
• Ability to establish rapport quickly with customers and maintain long-term relationships.
• Ability to initiate high-level interactive business conversations with decision makers.
• Ability to identify and develop strategies to overcome obstacles in the prospect’s or customer’s decision-making process.
• Build a strong pipeline, close new business, and expand relationships with new and existing customers.
• Utilize the CRM to ensure sales activities are correctly documented, opportunities are forecasted accurately, and adequate customer information is capture and communicated.

Ensuring active and goal-oriented customer management for all doctors, clinics, practices and other customers in the US region through active and timely use of the installed CRM system. Intensive use of the existing sales analysis programs for the purpose of developing proactive, independent and strategic sales activities. Develop new relationships with new customers in order to strengthen Rayner's position in the US and in the overall market, including:

• Support cross-functional efforts through intensive collaboration with the Sales, Eyescience and Marketing departments
• Training and development concepts in cooperation with Eyescience for doctors and operating room staff in hospitals and practices
• Dedicated to Rayner’s ongoing sales strategy and goal-oriented
• Professional behavior towards internal and external customers representing Rayner’s core values
• Positive, open and creative collaboration with the existing teams in order to ensure added value for the customer when using the Rayner product portfolio
• Observation of market and customer trends, including price development and competitor activities, feedback to the sales, marketing and eyescience teams
• Continuous development of personal sales skills as well as product knowledge through participation in internal or external training programs with documentation of results
• Drive targeted sales activities in your assigned area in accordance with the defined sales and marketing strategies
• Elaboration of ongoing action, sales and area plans and sales analysis
• Compliance with Rayner’s quality management systems and relevant SOPs as well as other guidelines
• Prepare reports and action sales and area plans, as well as sales analysis when required.
• Always represent Rayner in a positive and professional manner.

Essential

• Bachelors Degree in business, marketing, or related field or a combination of experience and education.
• 1 to 3 years of inside sales experience in the pharma or medical device space.
• Experience in ophthalmic sales.

Desirable

• Proven track record in selling buy and bill pharmaceuticals.

What you can expect from us: 

• Comprehensive benefits package
• Global appreciation platform to recognise colleagues around the globe
• Fantastic opportunity to work with highly talents teams and individuals and grow with the business
• Being part of an organisation you can be proud to work for changing the lives of millions of people!

Rayner provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.