Office Administrator

Rayner is a leading developer and manufacturer of ophthalmic implants and pharmaceuticals with global headquarters in Worthing, UK. We specialize in the design and manufacture of intraocular lenses (IOLs) and related products, such as OVDs and pharmaceuticals used in cataract and refractive surgery. Since the manufacture of the world’s first IOL by Rayner in 1949, we have continuously pioneered IOL design with a goal of improving vision and restoring sight worldwide. The first ever FDA- approved IOL was a Rayner lens. Today, over 26 million IOLs are implanted around the world every year, and it is globally the most performed elective surgical procedure. Our mission is simple: to deliver excellent visual outcomes for patients and surgeons.

In June 2021 Rayner was acquired by CVC, an international Private Equity business with substantial funds under management. CVC has already shown itself to be an excellent partner to Rayner and has demonstrated its commitment to grow the business internationally. With CVC as our partner, we have the resources to make further investments in ophthalmology.

Since Rayner was founded in 1910, we have established a reputation for innovation and product excellence. Rayner has over 400 employees in the UK, Germany, Austria, Switzerland, Spain, Portugal, Italy, US, Canada, Malaysia and India. Today, we have offices in New York, Seattle and Memphis in the US.

Purpose of the Role

The Office Administrator will be the primary point of contact for our Memphis, TN Office. The role will manage the day to day operations of the office ensuring guests are greeted, phones are managed and supplies ordered. This role will support the US Leadership team with administrative support. This is a Part time position and the work will be in the office. 

• Answer incoming calls and route to the appropriate team member or department
• Manage the reception desk while greeting guests and vendors
• Prepare, collect and manage incoming and outgoing mail and packages
• Manage office supply inventory
• Maintain conference rooms and break areas. Ensure these rooms are stocked with appropriate supplies for meetings
• Manage catering orders for meetings and events
• Maintain vendor relationships such as maintenance crew, shred, coffee, water, etc
• Serve as administrative support for the US leadership team. Make travel arrangements, schedule meetings, assist with expense reports, etc
• Contact for landlord regarding maintenance requests, etc
• Coordinate and ship items to field team and business support employees
• Other duties as assigned by the leadership team, marketing, information technology, finance or human resources teams

Values:

Ambition: We play to win.

Focus: We put patients first.

Integrity: We keep our promises.

Openness: We are passionate about new ideas.

Respect: We support each other.

Competencies:

• Excellent communications skills
• Attention to detail and data accuracy
• Robust organizational skills and detail oriented
• Ability to solve problems and identify solutions to improve process efficiency and quality/timeliness of deliverables
• Team player
• Flexible approach to workload
• Able to operate in a rapidly changing environment and can balance multiple priorities simultaneously

Qualifications:

Essential

• High School Diploma
• Professional demeanor and appearance
• Strong oral and written communication skills
• Organized with attention to detail
• Above average ability using Microsoft Office applications

Desirable

• 1 to 3 years experience as an Office Administrator or Manager
• Demonstrates proficiency working in a matrix environment and supporting related cross functional programs
• Experience working with a sales team